Terms & Conditions

Last Updated on 22/08/24

Introduction

Welcome to HASHTEL. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

User Accounts & Security

  • You must be at least 18 years old to create an account.
  • You are responsible for maintaining the confidentiality of your account details.
  • We reserve the right to suspend or terminate accounts that violate our policies.

Product Pricing & Availability

  • Prices are subject to change without notice.
  • We strive to maintain accurate stock information, but product availability is not guaranteed.
  • We reserve the right to cancel any order if the price was incorrectly listed.

Returns & Refunds

  • Products can be replaced within 7 days if found defective upon delivery.
  • Refunds are processed only if the product is unavailable for replacement.
  • Physical damage must be reported within 24 hours of delivery.

Cancellation Policy

  • Orders cannot be canceled once shipped.
  • Same-day delivery orders cannot be canceled.
  • Special occasion offers are non-refundable.

Shipping & Delivery

  • We aim to deliver products within 7-10 business days.
  • We are not responsible for incorrect addresses provided during checkout.
  • Any delivery issues must be reported within 24 hours.

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our control, including natural disasters, cyberattacks, or government actions.

Dispute Resolution

Any disputes will be resolved through arbitration before resorting to legal action.

Modification of Terms

We reserve the right to update these Terms & Conditions at any time. Users will be notified of significant changes.